The Internet is actually great spot to personal as well as perform a business idea by using e-commerce software. The range include places in which earnings tend to be loved within the being successful a long time. This is why it is often an expanding proven fact that actually big-time businesses are starting in order to expose their own things within the Internet. Electronic commerce(e-commerce) which has a multi million dollar potential Is on its very to providing a wide range of shopping and bussiness transactions. Electronic commerce operates in all four of the major market segments:
The buying and selling of products and services by businesses and consumers through an electronic medium, without using any paper documents. E-commerce is widely considered the buying and selling of products over the internet, but any transaction that is completed solely through electronic measures can be considered e-commerce. E-commerce is subdivided into three categories: business to business or B2B (Cisco), business to consumer or B2C (Amazon), and consumer to consumer or C2C (eBay), also called electronic commerce. E-commerce is conducting business online.
Selling goods, in the traditional sense, is possible to do electronically because of certain software programs that run the main functions of an e-commerce Web site, including product display, online ordering, and inventory management. The software resides on a commerce server and works in conjunction with online payment systems to process payments. Since these servers and data lines make up the backbone of the Internet, in a broad sense, e-commerce means doing business over interconnected networkstimes. Then, (Electronic-COMMERCE) selling products online via the Web.
Also called “e-business,” “e-tailing” and “I-commerce. ” Although in most cases e-commerce and e-business are synonymous, e-commerce implies that goods can be purchased online, whereas e-business might be used as an umbrella term for a total presence on the Web, which would include the e-commerce shopping component. Therefore, a company doing e-bussiness should have policies, control and procedures to ensure ethical business practices,transaction integrity and information proctection. All these will help to boost customer confidence in electronic commerce.
In additionally, E-commerce is the use of electronic communications and digital information processing technology in business transactions to create, transform, and redefine relationships for value creation between or among organizations, and between organizations and individuals. E-commerce is the pre-eminent buzzword of the online business revolution. It captures the excitement and focus of this fast emerging market. But it is more than a slogan or glib party line. At its core it embodies a concept for doing business online.
The concept of e-commerce is all about using the Internet to do business better and faster. Most businesses already exist in the bricks-and-mortar world of e- commerce. Adding a Web site is a means to enhance their business. For Internet startups, the Web site is the only place that they do business. In both regular commerce and e-commerce you need to find a way to attract customers to your place of business. This is embodied by your marketing strategy, and everything from advertising to word of mouth fits into this category. In order to do bussiness, E-commerce one of the most important system In the worldwide.
E-commerce transactions have to take place through secure electronic connections and special merchant accounts for accepting payment. Then, E-commerce endeavors to improve the execution of business transaction over various networks. Introduction E-commerce is fast gaining ground as an accepted and used business paradigm. More and more business houses are implementing web sites providing functionality for performing commercial transactions over the web. It is reasonable to say that the process of shopping on the web is becoming commonplace.
The objective of this project is to develop a general purpose e-commerce store where any product (such as books, CDs, computers, mobile phones, electronic items, bags and home appliances) can be bought from the comfort of home through the Internet . However, for implementation purposes, this paper will deal with an online book store. An online store is a virtual store on the Internet where customers can browse the catalog and select products of interest. The selected items may be collected in a shopping cart. At checkout time, the items in the shopping cart will be presented as an order.
At that time, more information will be needed to complete the transaction. Usually, the customer will be asked to fill or select a billing address, a shipping address, a shipping option, and payment information such as credit card number. An e-mail notification is sent to the customer as soon as the order is placed. Electronic Commerce (e-commerce) applications support the interaction between different parties participating in a commerce transaction via the network, as well as the management of the data involved in the process. e-commerce is taking off both in terms of the number of users shopping as well as the total amount people are spending via Internet based transactions”. Although the issue of security remains the primary reason why more people do not purchase items online, the GVA survey also indicates that faith in the security of ecommerce is increasing. As more people gain confidence in current encryption technologies, more and more users can be expected to frequently purchase items online. A good e-commerce site should present the following factors to the customers for better usability: * Knowing when an item was saved or not saved in the shopping cart. Returning to different parts of the site after adding an item to the shopping cart * Easy scanning and selecting items in a list. * Effective categorical organization of products. * Obvious shopping links or buttons. * Minimal and effective security notifications or messages. * Consistent layout of product information E- commerce busi ness is a method of doing business without using paper or replacing paper with electronic or the computer. This is caused by a varirty development in Worldwide in telecommunication , computer software and hardware and , in the Internet network.
E-commerce ( Electronic commerce) one of the helpful tools in Business Worldwide. Type of Data Type of Data Definition of Data/database A business organisation usually involves a lot of data. Among the data to be that need to be handled or managed are related to customers suppliers, existing stock and workers. An ecommerce database, sometimes called a shopping cart manager, is a method of storing and presenting large amounts of information that is used by an ecommerce or online payment system. Ecommerce allows consumers to make purchases or process financial transactions on the Internet.
A secure database is needed to store valuable information such as product inventory, shopping cart and credit card information for use by the company hosting the ecommerce process. There are many reasons why a company would choose to use an ecommerce model to do business , necessitating the use of a reliable database. One of the main reasons is that an ecommerce database integrated website allows a convenient way for consumers to locate and review products or services quickly, then make inquiries and perform purchases online.
This improves the frequency of visits to the company website and increases the likelihood of transactions taking place, which in turn boosts revenues overall. In addition to providing a convenient way for consumers to find and shop for the goods and services needed, an ecommerce database is advantageous to improving the number of options that can be presented to consumers at one time. Many more shoppers are using the Internet and mobile technology tools to compare prices and product quality before making buying decisions.
The more information and processes that an ecommerce database can store and manage, the higher the chances are that a resulting sale will take place. There are other bonuses of using an ecommerce database, which include being able to provide a greater selection of items than would normally be available with a traditional storefront and offering items at lower prices due to requiring less human interaction and overhead. In addition, products and services can be obtained from a number of other vendors and offered on one place to make it more convenient for shoppers and the ecommerce host.
The ecommerce database can be used to manage a wide range of complex matters, including vendor management, project management and payment processing, all in one integrated system. Data used by oBag Sdn Bhd : a) Acquisition Data Acquisition data is suitable for oBag Sdn Bhd bussiness via e-commerce. Acquisition data is all about how we get customers to an ecommerce website. Marketers need to know which campaigns are working and which are not. There are lots of different types of campaigns, some are focused on spreading our brand while others are direct-response ctivities. How we measure these activities can differ. With that said, Campaign Tracking is critical. This allows many types of segmentation so we can align our campaign measurement with the campaign objectives. With a direct conversion campaign we might measure things like: * Which marketing channels generate the most revenue?
* Which creative and messaging are most popular with consumers? * Which marketing activities are effective at reaching people early in the buying process? * Which marketing activities are effective at reaching people late in the buying process? What time of day are certain campaigns successful? Acquisition Data . Importances of data for Obag Sdn Bhd: Data acquisition has become more and more popular among companies worldwide. Data acquisition can be used for recording wave forms and signals from several physical phenomena, like pressure, density, temperature, humidity, for studying seismic activity, weather broadcasting, manufacturing, wireless and PC data recording, water treatment, power and production purposes and also for monitoring, controlling and managing businesses.
In aditionally, importance of these data acquisition for oBag Sdn Bhd bussiness depending on the purposes for which they use this process, a companies must have a particular data acquisition software, to help them manipulate the information they record in faster and easier way. This software, together with certain data acquisition system are usually used to collect a large amount of data. The collected data has the form of signals or waveforms. All these signals are usually obtained through the use of certain devices and instruments, such as boards and cards.
The collected data is usually stored on a computer using data acquisition software and several programming languages, such as Pascal, Basic and FORTRAN. Nowadays, data systems have become very complicated and this is why companies which produce the necessary software had to improve their features as well: this means that they had to develop better software, which have more complex options and which are able to satisfy any demands. The first factor which asked the manufacturers to modernize their software is the increase in the processing power for most computers.
Modern computers have advanced features which make them process the data much faster. The Internet is another factor which made manufacturers improve their software. The Internet is the factor which made manufacturers modify their prices too. For many companies the software price is a very important issue and this is why the competition is very tough.. Data acquisition systems are most commonly used by those companies which wish to control and manage their businesses in a better and more efficient manner.
The collected data helps them improve their productivity, understand their clients better and improve their products and services. Some of the most popular data acquisition systems are produced by companies such as National Instruments, Addi Data, Meilhaus Electronic, Spectrum, VTI Instruments, Wuntronic, Signatec and Omega. Some of the best products are: Signatec PDA1000, the OME-PCI-1002, iOTech DaqBoard-3000, Advantech PCI-1670. Then, these data is suitable for oBag Sdn Bhs bussiness.. The collected data is one of the most important factors for a business or for any scientific research.
This is why companies should invest their money in the best systems available: most of them are not very expensive and they can do all the work for you: collect, record, store and analyze all the data in order to provide the best results. Type of bags oBag Sdn Bhd business online sales via e-commerce. Salvatore Ferragamo Boston… $895. 00 Free Shipping b) Engagement Data Engagement can be a tricky thing to describe. There are some basic metrics, like Bounce Rate, that are very easy to understand. But I want to measure, at a deeper level, how people interact with an ecommerce site. And when you look at a site like REI. om there are lots of different ways to interact. These interactions are commonly referred to as micro-conversions and, while they do not generate revenue immediately, they can lead to revenue in the future. Most of these activities are related to building a relationship with prospective customers. Engagement metrics include: * Bounce Rate: We’ve been talking about this one for years! Bounce rate measures the percentage of single-page visits. While it’s more-or-less useless at a site-wide level, it’s very useful when segmented by marketing campaign or channel. * Newsletter signups: Email is still very important!
Getting someone to sign up for a newsletter is HUGE. * Store finder: This is a good one. Many sites have a store finder just in case you want to visit and physically examine an item. While measuring the number of times the store finder is used is not a direct indication of sales, it does yield interesting data. Especially when you collect which locations are most commonly searched for * RSS subscriptions: I love subscribers. While we can’t control if they’ll actually read what you put out there, a subscriber is still someone interested. * Add to Carts: This is an important part of the buying process.
If people do not add items to their cart then how will they purchase them? It’s a critical step in the buying process, so we’re going to measure it. * Save to Wish List: This is like a predictor of the future! How many people save an item to a wish list or save their cart? And then how many people actually complete the transaction later? These are both important things to know. If we can measure both we can actually get a sense for future revenue from saved carts. * On-site social interactions: (Tweets, Likes, +1): Are people clicking these things? And is there something special about the people that do?
Segmenting by this group is important. * Product Information Interactions: Many ecommerce sites have TONS of content to help convince consumers to buy. This information is usually separated into separate tags, like here, on the REI site. These tabs need to be tracked so we can segment data based on those that use the tabs. * Product Ratings: This is another great way that ecommerce companies can generate interaction with customers. Interaction = engagement = future revenue. Reviews can be a great source of traffic (hello, free SEO) and insight into what your customers like and do not like. * Product Video: I LOVE product videos.
There is no better way to get a sense for a product. Unless you can pick it up and hold it. But that’s impossible on the web. But we need to measure video! Do the videos make a difference? If so, which type and how do people interact with the video? So if I’m a company like REI, I want to track product videos. * Look to Book: This is a metrics that I learned from Bryan Eisenberg during a Google+ Hangout, and it is FANTASTIC. Bryan recommends measuring how many people look at a product or category and then do not buy that product. Think of how useful this is. If people are looking at a product, but not buying it, there is some friction there.
Remove the friction. Importance of engagement data: The importance of engagement data towards these oBag Sdn Bhd bussiness, Engagement data used to drive oBag Sdn Bhd bussiness result . It is one of several new “catch-phrases” that hopes to explain how bussiness, associations and organizations can better serve and support their customers, employees or members, with physical or online communities that offer support, information using engagement data. These engagement data used to analysis record, research strategy and design for oBag Sdn Bhd bussiness via e-commerce.
Offered,discount an approach to use to create workforce investments that enhance productivity and steer business results. To engage with customers effectively businesses need to collect data profiles on customers that allow easy opt-in and opt-out and also allow the consumer to choose what data about them is shared and also what information they receive. Businesses via e-commerce will need to be respectful of these choices and be able to adapt these options and dynamic behavioural profiles into a CRM strategy that allows a single view of the customer. This data can be used to connect customer behaviour with personalised engagement campaigns.
Application software Image of Application software : Definition of Application Software : An application is a program or group of programs designed for end users. Application software can be divided into two general classes: systems software and applications software. Systems software consists of low-level programs that interact with the computer at a very basic level. This includesoperating systems, compilers, and utilities for managing computer resources. In contrast, applications software (also called end-user programs) includes database programs, word processors, and spreadsheets.
Figuratively speaking, applications software sits on top of systems software because it is unable to run without the operating system and system utilities. The different types of application software are: * Application Suite: Has multiple applications bundled together. Related functions, features and user interfaces interact with each other. * Enterprise Software: Addresses an organization’s needs and data flow in a huge distributed environment. * Enterprise Infrastructure Software: Provides capabilities required to support enterprise software systems. Information Worker Software: Addresses individual needs required to manage and create information for individual projects within departments. * Content Access Software: Used to access contents and addresses a desire for published digital content and entertainment. * Educational Software: Holds contents adopted for use by students. * Media Development Software: Addresses individual needs to generate and print electronic media for others to consume. Computer software is the set of instructions and data that tells a computer what to do and how to do it. Software provides instructions to your computer’s hardware.
Without it, your PC or Mac would be little more than a large paperweight. But software actually comes in three main types: system software, programming software and application software. System software includes all the stuff that make up a computer’s operating system (OS), including device drivers, configuration files and other key system components. This is the software that tells the computer’s hardware what to do and provides a foundation for the system. Programming software, or middleware, works much like the plumbing in your home by invisibly keeping things running behind the scenes.
Application software, however, is the most important type for computer users because it is used to achieve many of the tasks that make us turn to our computers in the first place, such as word processing, Web browsing and data crunching. Application software applies the power of system software. This is why when downloading software, you have to find a version that fits with your running operating system (OS). In essence, that software draws on the OS to create a Word document, spreadsheet or PowerPoint presentation. Type of Application (application software) * Amazon Web Services (AWS).
If you have an existing e-commerce application or want to fully customize a new e-commerce site, AWS provides the infrastructure needed to deploy your application in the cloud. AWS provides businesses and website owners with massive compute power that easily scales as your business grows, handles your applications’ most demanding storage requirements, and delivers powerful database functionality that is both easy to use and flexible enough to support a wide variety of web applications. * Checkout by Amazon. Benefit from the secure payments and checkout experience used by tens of millions of customers on Amazon. om. Checkout by Amazon is a checkout solution that leverages Amazon’s e-commerce capabilities and offers your customers a familiar, trusted experience. * Amazon Simple Pay. Amazon Simple Pay is a set of payment-only products that allow your customers to use payment information from their Amazon. com account on your website. You don’t have to worry about obtaining and storing payment information and your customers can use a trusted and familiar payment service to pay for their goods or services. * Fulfillment by Amazon. You sell it, we ship it.
Over more than a decade and millions of orders and customers, Amazon has created one of the most advanced fulfillment networks in the world and your business can now benefit from our expertise. When a customer places an order we pick, pack, and ship it. * Amazon WebStore. Amazon WebStore provides you with a branded e-commerce site backed by the support, selection, and expertise of Amazon. You can feel confident knowing that your WebStore is going to be up and running when customers visit your site. Better yet, WebStore is easy to set up and comes with a number of great marketing features so you can start selling in minutes. Amazon Advertising Services. Amazon provides a host of options for placing ads for your goods and services on Amazon. com and securing paid placement for your goods and services. Application software : Suitable application software support to oBag Sdn Bhd bussiness is Netsuite Pos retail Software. NetSuite makes it easy to deliver a superior and unified shopping experience at physical points of sale. With customer-focused functionality and flexibility built in at every step, NetSuite retail POS software empowers retailers and their associates with the tools and information they need to delight customers and maximize sales at every visit.
With a comprehensive transaction set and extensive search capabilities, cashiers can easily locate out-of-stock items, offer instant promotions at the POS and capture detailed customer information to facilitate targeted offers and campaigns through NetSuite’s CRM and marketing tools. The dynamic POS software interface can be easily modified to accommodate your retail brand and create an easy-to-use POS screen that is unique to your business. Importance of Netsuite retail Pos software:
Importance of Netsuite retail Pos software to o Bag Sdn Bhd bussiness is : * Save the sale with inventory visibility across the enterprise * Multiple levels of security for cashiers, sales associates and managers * Quick checkout with integrated payment processing via e-commerce * Valuable customer information and promotions at the POS * Personalized, easy-to-use and intuitive retail POS touch screen interface. * Process special orders, discounts and promotions the product sales. * Easily receive, transfer and request inventory * Robust customer data capture and detailed purchase history ) Netsuite Retail Pos Software b) LetMeShop Version7 Software : These software is suitable for oBag Sdn Bhd bussiness via e-commerce. We provide the technology and support to help small and medium businesses build and grow a successful online e-commerce presence. In fact, if you already have a retail location setting up an e-commerce website is starting a new business. Your retail location may already have the inventory and inventory management capabilities everything else is unique to the website. Your customers, orders, promotions, advertising and marketing are all unique to the e-commerce website.
What you need is e-commerce application software that can handle the complexities of your e-commerce website with a minimum of time investment. This is where LetMeShop e-commerce application software saves the day. Importances of LetMeShop software : Importances of LetMeshop software for oBag Sdn Bhd is LetMeShop e-commerce applicatio software is a complete e-commerce solution designed to provide all of the features your customers have come to expect from the best online catalog sites with an easy to use, structured management solution. LetMeShop software gives you an easy to use interface to just about all of the content in your site.
Just login, make your change in the administration pages and save it to the database. LetMeShop does the rest. LetMeShop software manages the technology so you can manage your business via e-commerce LetMeshop Version 7 software : Features your customer will love: * Simple navigation: Your customer will never loose their way in your site. The simple navigation scheme means that every primary function is just a click away. * Order history: Your customer has complete access to every order they have ever made in your store. This history includes complete order history including product stock codes and pricing. Favorites list: Each customer can easily build their on list of favorite products. Each product is only one click away from any page in your store. * Email a friend: Your customer can easily send a link to any product in your catalog to a friend. They just have to enter the friends email address and off it goes. * Easy registration: Your visitors enter their information once and LetMeShop maintains their information. They never have to register again regardless of how many orders they make. * Persistent shopping cart: The shopping cart maintains your customers choices.
They can return to the site days later and the shopping cart will still be intact. * Multiple billing and shipping addresses: Your customers can create an unlimited number of billing and shipping addresses for their convenience. When they check out all they have to do is check the billing and shipping information they want to use for this order. LetMeShop does the rest. * Simple checkout: LetMeShop maintains complete billing and shipping information for each customer. This means that they only have to enter their credit card information to finalize their order. Increase customer service with a simple to use Return Merchandise Authorization – LetMeShop now includes an online Return Material Authorization process. * The RMA process is designed to handle any RMA request regardless of whether the product was purchased through the online store. c) Marketing made easy * Integrated opt-in email services – Now you can send email messages to store customers through an optional easy to use online interface. * Set up multiple email groups and even send emails from the online interface.
* Built in automated opt-out system that allows each customer to opt out of receiving future emails. Easy to use customer search for de-activating customers that wish to opt-out over the phone or by email. * Integrated Froogle data feed – This LetMeShop option allows you to automatically build a tab delimited text file that can be uploaded directly to Google’s Froogle product search database. You must apply to Google for a Fro * Accept custom coupons – You can now add automated coupon handling to your shopping cart. * Add as many coupons as you like. * Define coupons for discounts on individual stock code items. * Define coupons for discounts on the entire order. Set up each coupon for single use (can only be used once by each customer) or to be used multiple times. * Define a starting and ending date for each coupon. LetMeShop automatically stops accepting the coupon after the end date.
* Associated Products – Associate each product to up to four products. * Add any number of associated products to display with any other product. * Great way to increase sales. * Affiliate tracking – Now you can add and track the sales results from your affiliates and/or advertising. Our new Partner/Affiliate tracking makes it easy to set up affiliates and track sales made through their efforts. Track your advertising return by adding a unique key to your link. Track sales and customer registrations by each unique key. * Develop an affiliate or partner program and track customer registrations and sales by partner or affiliate. OPERATING SYSTEM/ DEVICE DEFINITION OF OPERATING SYSTEM : What is an operating system? An operating system (sometimes abbreviated as “OS”) is the program that, after being initially loaded into the computer by a boot program, manages all the other programs in a computer. The other programs are called applications or application programs.
The application programs make use of the operating system by making requests for services through a defined application program interface (API). In addition, users can interact directly with the operating system through a user interface such as a command language or a graphical user interface (GUI). As part of setting up your business network, you’ll need to select an operating system. Operating systems make up the software that allows you and your employee to successfully operate your computers. Network operating systems fall into several different categories.
When you make a comparison of operating systems, you’ll find that characteristics include graphic user interface, multitasking, multithreading and multi-user. Many small business owners do not have the resources to hire either a full-time Administrator or a consulting firm to handle the administration. This leaves the business owner to perform many processes and tasks, like setting up email and web development. Not being able to afford professional help is not a capitol offense, but being business savy. Why spend valuable resources for an operating system, when you should be concentrating on product development and marketing.
Type of operting system: * Single user operating system * Multi- user Operating System * Multi-processor operating system * Network operating system a) Multi user operating system Suitable operation system for oBag Sdn Bhd is Multi- User operating system bacause is the only one that allows you (Main Admin) to assign different prices, different currencies, different language and different tax systems to your affiliate user and each of your affiliates can create their own design or template to accommodate the look and feel they desire selling your products for a certain percentage of commission.
Multi user operating systems allow multiple users to use the resources on a single computer simultaneously or at different times. It allows many different users to take advantage of the computer’s resources simultaneously. Some operating systems permit hundreds or even thousands of concurrent users. Examples of multi user operating systems are linux, unix, Windows 2000, VMS and mainframe operating systems. Unix system UNIX is a multi-user, multitasking operating system, and was designed to be a small, flexible system used by computer programmers.
Since UNIX was designed to be used by programmers, it is not considered to be very user-friendly for the average person. However, graphical user interfaces have been developed for UNIX to help alleviate the ease-of-use issue. Linux system Linux is a UNIX variant that runs on several different hardware platforms. Linus Torvalds, a student at the University of Helsinki in Finland, initially created it as a hobby. The kernel, at the heart of all Linux systems, is developed and released under the General Public License (GNU), and its source code is freely available to everyone.
There are now hundreds of companies, organizations, and individuals that have released their own versions of operating systems based on the Linux kernel. Because of its functionality, adaptability, and robustness, Linux is able to compete against the Unix and Microsoft operating systems. IBM, Hewlett-Packard, and other computer giants have embraced Linux and support its ongoing development. More than a decade after its initial release, Linux is being adopted worldwide mainly as a server platform. More and more people are starting to use Linux as a home and office desktop operating system.
The operating system can also be incorporated directly into microchips in a process called “embedding. ” Many appliances and devices are now starting to use operating systems in this way. Network operating system (NOS) Network operating system also suitable to oBag Sdn Bhd bussiness because A network operating system (NOS) is a computer operating system system that is designed primarily to support workstation, personal computer, and, in some instances, older terminalthat are connected on a local area network (LAN). Artisoft’s LANtastic, Banyan VINES, Novell’sNetWare, and Microsoft’s LAN Manager are examples of network operating systems.
In addition, some multi-purpose operating systems, such as Windows NT and Digital’s OpenVMS come with capabilities that enable them to be described as a network operating system. A network operating system provides printer sharing, common file system and database sharing, application sharing, and the ability to manage a network name directory, security, and other housekeeping aspects of a network. 2. Identify any ONE device to support oBag’s daily operation and suggest suitable type of operating system for the device with justification.
A successful online business needs to support tablets, smartphones, and desktop and laptop, bags,dresses,computers. It should have social interactions enabled on all versions — web, tablet, smartphones — with a friendly customer experience on all versions. All this comes with additional costs and requires a shift in the way an ecommerce solution is deployed. The objective is to offer all the features automatically across multiple devices, and thereby avoid an increase in operational costs to accomplish it. This requires reviewing key ecommerce capabilities and assessing how to expose them to all devices.
Here are seven key ecommerce functions that should work on all devices and for oBag Sdn Bhd bussiness also such as: User Login The user login should function from a mobile device, a store kiosk or a laptop. Never ask a user to register separately because the mobile site is not integrated with your website. To support a multi-device login, several other functions need to be enabled, such as user registration, forgotten user ID or password, and user security. Each of these will require your ecommerce solution to become modular to allow the same functionality to be used across multiple devices.
Amazon. com, for example, integrates the user login in its mobile app with the website. Amazon lets your order follow you between devices. The top portion of the image is Amazon’s website, from which the author placed two items in the shopping cart. The bottom portion is the iPhone app, showing the two items in the cart. Product Catalog A user needs to view the product details before making the purchase. If you can have the same product information formatted to appear on different devices, it will save having to duplicate information, which will reduce cost.
The user interface will need to be formatted to adjust to the different size screens for a laptop, tablet or smartphone, but the underlying functionality can be the same to display the product information. This would require displaying consistent product details on all devices, support for product promotions and pricing, inventory checks, product ratings and reviews, and product comparisons. All this can be achieved within a single ecommerce system by exposing these functions to be used on any device. Search Search is the most heavily used function to find the desired products.
It is also resource-intensive. If your business can use the same search function across all devices then you could optimize the search terms being used and improve performance. The presentation of search results, though, will vary across devices based on the size of the screen. Consumers will search for a product on their mobile devices while they are researching a purchase in a shopping mall. When the same customer comes to the site using the laptop, the search history should show the last searched item even though a mobile device was used.
Depending on your setup, the search backend might need to be upgraded to handle the additional load from different devices. Shopping Cart The shopping cart is the heart of an ecommerce solution. It is important to share the cart across different devices so that regardless of which devices the consumers are using, they can see the products they have added to their cart. This also applies to any promotion codes that the customers might have applied to the cart or any other promotions in the cart. It is not unusual for customers to search your site for a product while they are in a physical store.
If they find the same product for less money on your site, they could add it to the cart using their mobile device, though they may not complete the checkout process until they go home and access your site using their desktops or laptops. They should then be able see the same products in their carts and can checkout along with any other product selections. Checkout Process A shared checkout process across different devices will allow entry or selection from saved shipping and billing addresses and entry or selection from saved payment methods.
If the retailer has integrated the physical stores with its ecommerce system, then the mobile device should be able to show product availability in the store and accept orders. Walmart is a good example of this functionality as it allows customers to order products on their mobile devices and pick up from the nearest store. This could mean that customers order en route to a Walmart store and pick up from that store once they arrive. Walmart allows you to select in-store pickup when you place your order from a mobile phone.
Note, also, that all these functions require a careful review of an existing ecommerce solution before they are decoupled for multiple devices, as the checkout process is highly susceptible to fraud. Customer Service Customer service is a key function, whether a consumer is using a laptop or a mobile device. It makes sense, however, to prioritize requests coming from a mobile device because in most cases the customer is trying to compare pricing between a product on your site and a product in a physical store. A quick response can lead to a quick sale.
Customer service representatives should be able to view all customer interactions regardless of device, so that they get a complete picture of all the customer’s questions and concerns, regardless of the devices used. If your site supports basic functions for customer service — email, phone, frequently asked questions — make sure these work across all devices. User Experience User experience will vary across devices and screen sizes. It is important, however, to offer similar functionality and similar user experience across all devices.
There will be instances where a certain function may not make sense on a given device; it should be removed with a brief explanation. And there will be instances when you decide to build a different user experience to leverage the features of the device fully. As long as the underlying ecommerce functionality is being shared across all devices, it will justify the investment in creating a custom and friendly user experience on different devices. Check with your ecommerce solution provider for extending the above functions to be used across multiple devices.
If the backend can scale and support the additional load and has the key functionality across any device, then the only additional expense in supporting a new device should be the review and refinement of the user experien . . conclusion . Conclusion : E-commerce is suitable for oBag Sdn Bhd bussiness because it’s good way to develop their bussiness as fast as deer. Largely speaking, there are no major hindrance of Ecommerce websites. With time, more and more people are realizing ecommerce as a viable purchase method over the existing traditional methods.
Thus, with this ever upcoming technology, ecommerce will continue to flourish globally and in due course become a key business strategy that needs to be implemented in order to prosper in the fast-growing market and keep abreast with your competitors. Ecommerce steps in and replaced the traditional commerce method where a single transaction can cost both parties a lot of valuable time. From the business viewpoint, Ecommerce is much more cost effective compared to traditional commerce method. In global market sense, the appearance of Ecommerce as a pioneer has opened up various windows of opportunities for a variety of other companies and nvestors.
For instance, due to the booming of Ecommerce, more and more resources are being directed into electronic securities, internet facilities, business plans and new technologies. In result of this phenomenon, a variety of new markets have emerged from Ecommerce itself giving a boost to the global market. In short, if without any major obstacles, Ecommerce will certainly continue to mature in the global market and eventually, it will become an essential business plan for a company in order to survive and stay competitive in the ever changing market . E -commerce is very important in WorldWide.